Support

Custom Project Support

In-House Product Support

Documentation and Handoffs

For active custom development engagements and in-house product support, the fastest way to reach our team is by email at support@geovantatechnologies.com.

Frequently Asked Questions

What services can I request support for?

We provide support for client projects (websites, mobile apps, and Windows apps) and for our in-house offerings: Holy House Prices, Emergency Vehicle Alert, and Lottery Warrior.

What information should I include in a support request?

Include your organization or product name, affected platform (web, mobile, or Windows), issue summary, expected behavior, and any error messages or screenshots.

What are normal response times?

We typically respond within one business day for standard requests. Priority incidents are triaged as soon as possible based on impact.

Do you provide project documentation support?

Yes. We assist with user guides, runbooks, architecture notes, deployment guides, and handoff documentation for both custom and in-house software.